Local authorities are stewards of the money they raise from their communities, and the assets they manage on behalf of those communities. Local government managers understand their need to ensure that services are provided effectively, efficiently and sustainably.
The New Zealand system of local government is based on accountability to local communities. The contract between a local authority and its community involves the delivery of a ‘package’ of levels of service in return for taxes and charges. Publicly available performance data suggests that many New Zealand local authorities are already providing excellent services, effectively, efficiently and sustainably.