Dr. Fiona Kerr is a professor of Neural and Systems Complexity at Adelaide University, and consults for businesses and governments on social cognitive neuroscience and human connectivity, and how leaders build better brains.
Last week she gave a very interesting keynote at the LG Professionals Australia SA, State Conference and I thought I'd share a few of her thoughts with you.
Humans are wired for social connection, When people connect, it causes neurons to fire in the brain – some of these neurons only fire in response to a smile or laughter – and begin trust building. When a leader builds trust, resistance to new ideas is lowered, more information is absorbed, more nimble responses are enabled, and collaboration and creativity happen.
In contrast, a leader who is seen as unfair or authoritarian (doesn't believe in their team), creates anxiety, which in turn smothers collaboration and creativity, stops new information being absorbed, makes it difficult for employees to access knowledge they have already acquired, and turns curious minds into cagey ones.
Now there's an argument to become a better leader.